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equippedelectrician.co.uk

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Electrical Equipment FAQs

Most FREQUENTLY asked questions

How can I cancel my order?


All of our systems are fully automated, which means that the cancellation of orders isn’t always possible. However, you can cancel items that are out of stock or on pre-order before they are dispatched.


How long will it take for my order to be dispatched?


We aim to dispatch your order within 24 hours, as long as it has been ordered before 2pm. If your item is in stock, delivery times may be even quicker. You will receive an email confirming dispatch as soon as your order leaves us.


When will my order be delivered?


For UK deliveries, once dispatched, Royal Mail aims to deliver your order in 2-4 working days.


Do you deliver overseas?


We offer worldwide shipping. For international deliveries, once dispatched, we aim to deliver your order in 5-12 working days.


Can I collect the item from you?


We trade solely online and cannot offer personal collection.


Which address will my order be delivered to?


Your order will be dispatched to the delivery address entered when you placed your order, which is also confirmed in your order confirmation email.


Do you offer bulk discounts?


For bulk orders, we consider offering additional discounts where possible. Please email your details along with the products and quantities you require to our customer services team.


What payment methods do you accept?


We accept Visa and MasterCard credit cards, Visa Debit Cards, and PayPal.


How can I get a refund for an item bought?


Items must be returned within 21 days of receipt to be eligible for a refund. Please contact us for full returns information and instructions, as well as our terms and conditions.


Do you accept returns?


We want you to be 100% satisfied with your purchase. Please contact us before returning item(s). To receive a refund or replacement, item(s) must be returned within 21 days, in their original condition and ideally in the original packaging provided, sent to the correct return address as specified below.

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Equipped Electrician Ltd

7 Ferrers Close, Slough, Berkshire, SL1 5TS , United Kingdom

email: info@equippedelectrician.co.uk

 

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